Filing Complaints with the New York State Insurance Department |
The New York State Insurance Department supervises and regulates all insurance business in NY State and investigates complaints about insurance company problems including violations of the NYS Prompt Pay Law (which requires health insurers & HMOs to pay undisputed health insurance claims within 45 days of receipt and levies fines for delayed payment). The insurance company has 35 days to respond to the NYSID’s letter, a copy of which will be sent to the complainant. After 35 days call the NYSDI examiner to follow up on your complaint.
New York State Insurance Department 1-800-358-9260 |
|